Information

We offer a wide range of services and facilities to ensure you enjoy your shopping experience – please find details below.

Opening Hours

These are the core shopping centre hours:

  • Monday to Saturday 7.30am – 7pm
  • Sunday 10.30am – 5.30pm
  • Bank Holidays 10am - 5pm

Store opening times vary, please contact the individual stores if you are making a special journey.

Festive Opening Hours

These are the core centre festive opening hours.

Store opening times vary, please contact the individual stores if you are making a special journey.

  • Mon 16th to Sat 21st Dec 7.30am – 8pm
  • Sunday 22nd Dec 10.30am – 5.30pm

  • Mon 23rd Dec 7.30am – 8pm
  • Christmas Eve 7.30am – 5.30pm
  • Christmas Day Closed
  • Boxing Day 10.30am – 5.30pm
  • Friday 27th and Sat 28th Dec 7.30am - 7pm
  • Sunday 29th Dec 10.30am – 5.30pm

  • Mon 30th Dec 7.30am – 7pm
  • New Year’s Eve 7.30am – 5.30pm
  • New Year’s Day Closed

Normal trading hours from Thursday 2 January

Contact Us

Haymarket Shopping Centre
1 Kildare Walk
Leicester LE1 3YH

T: 0116 262 3913
E: info@haymarketshoppingcentre.com

Car Parking

The car park is open 24 hours per day, every day.

You can find further information about parking in Leicester here.

Centre Management

  • Centre Manager: Dean Cross
  • Administrator: Maxine Coley
  • Operations Manager: Bren Whitmore

For any leasing or mall promotion enquiries please email us here.

Click & Collect

Many of our stores offer Click & Collect for your convenience. Click here for a list of shops that offer this service.

Job Vacancies

For information on the latest vacancies at the centre, please visit our job vacancies page.

Achievements

  • Commended Award for the Community Hub - Mission Magpie in the Green Apple Environment Awards 2024.

  • Three staff members have completed a Mental Health First aid course.

  • 98% mystery shopper result.

  • Gold RoSPA Medal Award seven years in a row (2018-2024)

  • Platinum Loo of the Year Award 2024

Shopmobility & Accessibility

Leicester Shopmobility offers the free loan of a scooter, powerchair, power-assisted wheelchair or manual wheelchair to anyone with mobility problems when they are visiting the city centre. Identification is required.

All new customers are given detailed instructions on how to safely operate the equipment. Staff will test you to ensure you are competent and in full control of the equipment.

The Haymarket office is based at the Bus station, 37 Belgrave Gate, Leicester, LE1 3HP. Opening hours are Monday to Saturday from 9.30am to 4pm. Click here for more information.

Toilets & Baby Changing

Our toilet facilities are located on the first floor next to the Centre Management Office.

The opening hours for the toilet facilities are:

  • Monday to Saturday 8am – 6pm

Please note the toilets will be closed at 6pm for deep cleaning.

  • Sunday 10.30am – 4.30pm

Please note the toilets will be closed at 4.30pm for deep cleaning.

Grade: Platinum Loo of the Year Award 2024

Amazon Lockers

Amazon Lockers are located on the 1st Floor opposite TKMaxx Entrance. When ordering or returning goods from Amazon please specify ‘HODGE’.

Cash Machines

You will find 2 cash machines on the ground floor under the escalator – and 1 outside Tesco Express.

Lost Property & Security

For lost property please visit our Security Offices on the first floor, situated next to the Toilets.

If you become separated from your child please inform one of our Security team immediately, call Security Control on 0116 262 3774 or visit our Security Offices.

Free WFi

Free WiFi is available throughout the centre.

Hubert Dalwood Sculpture

The first abstract sculpture to be installed in Leicester city centre was the tree-like, stainless steel sculpture by Hubert Dalwood. Find out more here

Passport Photos

There is a Photo Booth on Clock Tower Mall. Timpson also offer a passport photo service.