We offer a wide range of services and facilities to ensure you enjoy your shopping experience – please find details below.

Opening Hours

Monday to Saturday 7.30am – 7pm
Sunday 10.30am – 5.30pm
Bank Holidays 10am – 5pm

Individual store times may vary.

Car Parking

The car park is open 24 hours per day, every day. There are plenty of spaces. Please pay and display your ticket before shopping.

Charges are Mon to Sat:
Daytime (6am-6pm)

Up to 1 hour - £1
Up to 3 hours - £3
Up to 4 hours - £4
Up to 6 hours - £6
Up to 9 hours - £8

Evening (6pm - Midnight) - £2
Night (Midnight - 6am) - Free

Shopmobility & Accessibility

Leicester Shopmobility offers the free loan of a scooter, powerchair, power-assisted wheelchair or manual wheelchair to anyone with mobility problems when they are visiting the city centre. Identification is required.

All new customers are given detailed instructions on how to safely operate the equipment. Staff will test you to ensure you are competent and in full control of the equipment.

The Haymarket office is based at the Bus station, 37 Belgrave Road, Leicester, LE1 3HP. Opening hours are Monday to Saturday from 9.30am to 4pm. Click here for more information.

Centre Management

Centre Manager: Tony Spencer Administrator: Maxine Coley Operations Manager: Bren Whitmore

For any leasing or mall promotion enquiries please email us here.

Toilets & Baby Changing

Customer toilets are available on the first floor – these include an accessible toilet for disabled shoppers and baby changing facilities.

Click & Collect

Many of our stores offer Click & Collect for your convenience. Please check on individual store pages.

Cash Machines

You will find 2 cash machines on the ground floor under the escalator – and 1 outside Tesco Express.

Job Vacancies

For information on the latest vacancies at the centre, please visit our job vacancies page

Lost Property & Security

For lost property please visit our Security Offices on the first floor, situated next to the Toilets.

If you become separated from your child please inform one of our Security team immediately, call Security Control on 0116 262 3774 or visit our Security Offices.

Hubert Dalwood Sculpture

The first abstract sculpture to be installed in Leicester city centre was the tree-like, stainless steel sculpture by Hubert Dalwood. Find out more here

Free WFi

Free WiFi is available throughout the centre

Amazon Lockers

Our Amazon Lockers called ‘HODGE’ are located on the 1st Floor opposite the TKMaxx Entrance and next to Reyna’s hair and beauty.